Privacy Policy
This policy explains what information we collect when you request a house cleaning quote or book a service, why we collect it, and the choices you have.
Last updated:
Information we collect
We collect only what we need to schedule and deliver a cleaning. That includes:
- Contact details: name, phone number, email, and service address.
- Booking details: home size, service type, date, and access instructions.
- Payment details: processed by our payment provider, never stored on our servers.
- Website data: aggregated page views and general traffic patterns, collected without cookies and not linked to you personally.
How we use your information
- Schedule, confirm, and complete your cleaning appointments.
- Send quotes, reminders, receipts, and service follow-ups.
- Answer questions and resolve service issues.
- Improve our website, pricing, and service quality.
- Meet legal, tax, and insurance obligations.
Data retention
We keep customer records for as long as your account is active and for the period required by tax and insurance rules. After that, we delete or anonymize the data.
Your rights
You can ask us to access, correct, or delete your personal information. Email info@fastmaidservice.com or call (703) 559-4555 and we will respond within 30 days.
Contact us
Questions about this policy? Write to Best Home Cleaning, 2832 Dorr Ave, Ste. D, Fairfax, VA 22031, or email info@fastmaidservice.com.